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Data in…Data out: Showcasing WHITE™ DM Charting and Evaluation System to Facilitate Comprehensive DM Reporting Through the use of a Provincial Call Centre Reporting System

June 26, 2014
Recorded in June, 2014

This presentation was given at the Creating and Sustaining Psychologically Healthy Workplaces: Learning from Research and Practice conference that was held on June 26-27, 2014.
See more presentations from this conference.

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The Workplace Health Indicator Tracking and Evaluation (WHITE™) database is a secure, web-based system that centralizes information on incident tracking and disability case management for the BC Health Authorities. Incident management, claim management and disability management modules facilitate data collection of both occupational and non-occupational injury/illness information. All case management documentation in maintained in this electronic database. The comprehensive data tracking through fielded data points housed within the WHITE™ system facilitates extensive reporting out of disability related information. Data dictionaries and provincially standardized charting guidelines facilitate consistent and accurate data capture.

Aims and Learning Objectives:

  • To showcase a comprehensive Disability Management (DM) tracking and evaluation system that could be used as a template for DM database development.
  • To outline some of the essential DM outcome measurements for an employer-based DM program.
  • To highlight operational and organizational DM reports.


Dave Keen
Executive Director, Workplace Health, Fraser Health & Workplace Health Call Centre

Dave Keen is a Workplace Health and Safety professional celebrating 20 years of experience in healthcare OH&S in April 2014. He is a recognized leader with demonstrated corporate level accountability for large public sector, multi-union organizations. He presently provides leadership to Fraser Health Workplace Health portfolio including occupational health, safety, disability management, ergonomics, exposure prevention, violence prevention, and CISM. As well, he leads the provincial Workplace Health Call Centre - incident/injury and occupational health/exposure reporting for all of BC's healthcare workers. He has worked at South Fraser Health Region, BC Children’s Hospitals and Vancouver Community College since graduating from the BCIT OH&S Program in 1990. He is a published researcher who has demonstrated leadership abilities and competencies.
Specialties: Experienced in conceptualizing, developing and implementing strategy; ability to develop confidence and build solid relationships and credibility; initiation and management of change in complex environments; motivational leader; management of organization, department, project and individual accountabilities; planning and problem solving; strong communication and interpersonal skills. Strong evaluation and research skills.



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Last Modified: 3/28/2017 11:58 AM